Testimonials
When Mom joined Moraga Royale I knew that she would be able to continue her active lifestyle and at the same time have the support she needed. The staff go overboard to meet the needs of residents and their families. The expressions on residents’ faces convey the quality of care and empathy given to them.
Looking back, it’s safe to say that Moraga Royale is not what we imagined it would be. In fact, it’s turned out to be ever so much more! Rather than it being a “facility” or “institution”, it’s a home in the truest sense of the word. It’s a place where a family lives. In this case, the family is comprised of both the residents themselves as well as the entire staff of dedicated and caring professionals. Moreover, that sense of family is happily (and deliberately) shared with those extended family members like ourselves who assume responsibility for the care and comfort of our elderly parents.
Moraga Royale’s unique sense of family shows in numerous ways. Nearly every day seems to be in celebration of some person or thing. The Moraga Royale staff takes genuine pleasure (perhaps, even glee!) in seeing to the social and emotional well being of their residents. Fun and laughter go hand-in-hand with health and safety. It’s notable that most of the staff are long term employees who clearly enjoy working together. This atmosphere of enjoyment is infectious. Fridays at 4:00pm, Moraga Royale hosts a “formal” happy hour, but, in truth, a happy hour spirit is part of the place’s day-to-day makeup.
Staff members are extraordinarily committed to the resident “family”. They treat each resident as an individual. With every visit, we are reminded of this commitment. We see their genuine care, continual supportiveness, “as needed” flexibility and ever present resiliency. Often times during our visits, we spend as much time enjoying the company of the staff and the other residents as we do with my wife’s father and stepmother. Inevitably, at the end of each visit, we leave with smiles on our faces.
Moraga Royale has given us a second home and a second family. Perhaps, more importantly, Moraga Royale has given us peace of mind.
The facility also supports a memory-care unit for residents that require 24-hour supervision and assistance with most daily tasks. My mother needed to move into that unit after a year because of a degenerative illness — and the continued care there was supportive, gentle, and comprehensive. The facility works well for people across the whole spectrum of abilities and levels of independence. The management team spends time getting to know and understand the needs and particulars of every resident — something impossible at most larger facilities. I am grateful that there was availability at Moraga Royale — it is worth waiting for.
No facility will meet all your expectations all the time, but the staff at Moraga Royale is excellent! They offer a number of social programs, and the staff really cares about the residence. The managers are very willing to address any problems and can accommodate some special request. One of the staff members had their mother in the facility. I am currently on the waiting list to get my father-in-law into the facility.
